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The Gangster Sandwich

Imagine going into a deli and seeing “Gangster Sandwich” on the menu. You ask the person behind the counter, “What is the Gangster Sandwich?” They tell you, “Oh, it’s a pastrami on rye.” The end. That’s what’s on the sandwich. “What makes it ‘Gangster,’ exactly?” you ask. “Well, Gangsters eat sandwiches, don’t they?” the counter …

The Age Appropriate Design Code

The following is a list of sixteen standards that the Information Commissioner’s Office in the UK came up with for collecting and managing children’s online usage data and personal data. They’re not bad guidelines at all. In fact, I think they could be applied to adults just as easily. The idea of removing “Likes” or …

Andrea Drugay on “Bringing the Light”

It’s our job to offer solutions to poorly worded experiences, but it’s also our job to maintain the integrity of our writing by refusing to write copy that deliberately misleads users. If you’re a writer in a situation where you need to push back, here’s some language that could be helpful to use, depending on …